Admin June 24, 2024
Which retailers are the best according to customers?
America’s Top Retailers is a partnership between Plant-A and USA TODAY recognizing brick-and-mortar retailers in the U.S. that provide the best experiences.
As part of the study, Plant-A interviewed about 45,000 consumers and collected more than 293,000 retailer reviews. Consumers evaluated experiences where they made purchases or obtained information about products in the last three years. The research makes America’s Top Retailers “one of America’s largest independent retail experience studies,” Plant-A said.
Each retailer was evaluated on seven store experience categories including: product offer, price-value-ratio, customer service, atmosphere, accessibility and location, orientation and product display and loyalty programs.
There were 25 retail segments surveyed, including beauty and health, household and general retail and sports, athleisure and entertainment.
Click here to request the detailed methodology document
Click here to request the detailed methodology document
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